The kinds of communication channels that are available between us as customers — with you, with other customers, with the product owners — that's something that not every vendor is going to be able to do."
Thank you! You've helped us make many patrons happy!"
The relationship between clients and vendors is critical. The fact that I can reach out and interact with all levels at TLC is, to me, their biggest strength. That relationship is what sets TLC apart."
Every single person I have ever talked to at TLC has our library’s best interests at heart. They are collectively and individually a wonderful asset.”
We can tell that TLC cares about libraries. The [communications] illustrate how interested the staff and the company are about each library they serve."
This is not something that one usually says, but I really love my ILS vendor! I really do!"
Providing outstanding and unparalleled service to over 5,500 libraries since 1974
The Library Corporation has operated continuously and under the same ownership since 1974, providing services to more than 5,500 libraries worldwide. TLC’s products and services include Library•Solution, CARL•Solution, eBiblioFile, ITS•MARC, and RDAExpress — all backed by unparalleled customer support. Additionally, TLC is the library marketplace’s exclusive distributor of the SocialFlow social media management service. Libraries that rely on TLC for enhanced staff and patron services include Los Angeles Public Library in California, Dallas Independent School District in Texas, Wellington City Libraries in New Zealand, and the Hawaii State Department of Education.