The Library Network Selects CARL
The Library Corporation (TLC) is pleased to announce that The Library Network (TLN), serving 75 libraries in Southeast Michigan, has selected CARL•X™ as their next integrated library system. Key to TLN’s selection of TLC are the company’s strong development partnerships, intuitive online public access catalog, and CARL’s close-knit customer base.
TLC truly views its customers as partners and routinely collaborates with libraries to support their service level goals. TLN is especially looking forward to working closely with TLC and other CARL library partners in the project incubation and implementation of the IFLA Library Reference Model, formerly known as the Functional Requirements for Bibliographic Records (FRBR). The support of this entity-relationship model for bibliographic records will remove a longstanding pain point in the library community by grouping various formats and editions of these records together and linking them for cataloging and public display, thereby creating a more useful and efficient search experience for library users.
TLC’s collaborative customer base and approach to customer service were important factors in TLN’s decision to implement CARL•X. Serving some of the largest and busiest library systems, TLC understands the significance of building a trusting and supportive environment with their customer base. TLN will benefit from a CARL product staff that is comprised of a number of librarians who are uniquely qualified to support them and who understand the varied needs of the library industry. Additionally, TLC’s goal of showcasing each of its libraries strengths, as opposed to providing a one size fits all solution, is appealing to TLN. They are a perfect fit for the forward thinking CARL library community that also calls TLC home. “After evaluating the market, TLN stakeholders unanimously agreed that CARL emerged at the top of the list for our new integrated library system,” shared Jim Peltz, Director of The Library Network. “Their focus on the CARL•Connect Discovery online catalog and their commitment to enhancing the user experience will benefit our patrons and staff in exciting new ways. We look forward to this partnership and to joining the TLC family.”