TLC’s FRBR Catalog Receives Another Platinum Award
The Library Corporation (TLC) is pleased to receive a platinum distinction for consecutive years for CARL•Connect Discovery Grouped Title Display in LibraryWorks’ ninth annual Modern Library Awards (MLAs). The multi-honoree FRBRized online catalog, released in 2018, uses Trusted Records to link titles together for an enhanced search experience.
Grouped Title Display functionality in CARL•Connect Discovery displays a single entry for a work instead of numerous entries for each format and edition. Grouping multiple editions and formats of a bibliographic record give library users a clear and trustworthy view of the library collection. CARL•Solution customers have been included in the development of Grouped Title Display from its inception, with active feedback reflected in the product.
The MLAs were created to recognize top products and services in the library industry in a truly unbiased format. Products and services were submitted in the fall of 2022, batched into small groups, and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries.
Only customers with experience using CARL•Connect Discovery Grouped Title Displays in their libraries were permitted to judge, resulting in a truly unbiased score. Each judge scored CARL•Connect Discovery Grouped Title Displays on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer services, etc.
The catalog received an overall score of 9.4, and no score less than 9.0. Based on customer feedback, the following categories received the highest scores:
- Quality of CARL•Connect Discovery Grouped Title Display: 9.5
- CARL•Connect Discovery vs. competitive/similar products: 9.75
- Satisfaction with TLC, the company providing CARL•Connect Discovery: 9.75
One customer shared anonymously, “We are delighted with TLC’s CARL•Connect Discovery Grouped Title Display! They are very responsive to their customer’s development wishes. I can see the product only getting better as development continues.”
Jenny Newman, publisher and MLA program manager said, “It’s hardly a surprise that TLC’s online catalog scored so well again this year. Libraries are trending more toward catalogs that highlight the collection in a modern interface.”
For more information on the CARL•Solution product suite, contact firstname.lastname@example.org.
About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.
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About the Modern Library Awards program
The Modern Library Awards (MLAs) is a review program designed to recognize elite products and services in the market which can help library management personnel enhance the quality-of-experience for the library user and increase the performance of their library systems.