TLC Honored with Second Platinum Award for School-Focused Integrated Library System

TLC Honored with Second Platinum Award for School-Focused Integrated Library System

The Library Corporation (January 11, 2024) —  The Library Corporation (TLC) is honored to receive a multiyear platinum distinction in LibraryWorks’ tenth annual Modern Library Awards (MLAs) for LibrarySolution for Schools. TLC is chiefly honored to receive two perfect scores. The schools-focused integrated library system (ILS) stands out not only for its functionality, but also and especially for the unmatched quality of service delivered by TLC.

“We have used LibrarySolution for Schools for 22 years,” shared an anonymous judge. “The quality of service is unmatched. TLC listens to their customers and develops the product based on direct customer feedback.”

LibrarySolution for Schools is standards-aligned enterprise software with industry-leading business intelligence reporting, flexible and secure single sign-on, distinctly modern discovery layer catalogs, and more. The ILS stands out not only for its functionality, but more so for its customer service.

One judge stated, “TLC has always been responsive and a great partner to ensure our libraries continue to be a powerful resource for our students and staff.”

“LibrarySolution has done a wonderful job of supporting our school district at [the] point of need,” submitted another judge. “The staff is committed to helping us, immediately, when we reach out. Not only are the staff at [TLC] responsive, but they take the time to get to know us as a school district. Their individualized service, for us, is unmatched.”

The MLAs were created to recognize top products and services in the library industry. Only customers with experience using the ILS in their libraries were permitted to judge, resulting in a truly unbiased score. Each judge scored the library management system on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer services, etc.

The ILS received an overall score of 9.8 out of 10, scoring highest in the following categories:

  • Quality of the service delivered by TLC: 10 (out of 10)
  • Satisfaction with TLC, the company providing LibrarySolution for Schools: 10 (out of 10)
  • Functionality of LibrarySolution for Schools: 9.75
  • Quality of LibrarySolution for Schools: 9.75

For more information on the LibrarySolution for Schools product suite or for tentative consultation on switching between library software providers, contact sales@tlcdelivers.com.

About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.

About LibraryWorks
LibraryWorks helps administrators to make informed decisions about library technology, automation and software, collection development and management, facilities and furnishings, staffing, purchasing, and other areas that drive effective strategic planning and day-to-day operations. Our family of resources can enable you to identify best practices, monitor trends, evaluate new products and services, apply for grants and funding, post or find a job, and even enjoy some library humor.

About the Modern Library Awards program
The Modern Library Awards (MLAs) is a review program designed to recognize elite products and services in the market which can help library management personnel enhance the quality-of-
experience for the library user and increase the performance of their library systems.

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