Employee Spotlight: Valerie Gainer, Accounts Receivable Analyst

Employee Spotlight: Valerie Gainer, Accounts Receivable Analyst

In honor of TLC’s 50th Anniversary, we are highlighting our employees that have dedicated their time and talents to the success of our libraries. 

Valerie Gainer has been a part of The Library Corporation (TLC) family for over three decades, bringing dedication and expertise to her role as an Accounts Receivable Analyst. Her journey with TLC began 32 years ago, starting in the Order Entry department, where she quickly displayed her knack for customer service and attention to detail.

Currently, Valerie holds the position of Accounts Receivable Analyst, a role she has excelled in due to her strong work ethic and interpersonal skills. One of Valerie’s favorite aspects of her job is the opportunity to collaborate closely with customers and co-workers, fostering relationships and ensuring smooth operations.

Valerie was drawn to TLC because of its family-oriented environment, which resonated with her values and made her feel at home within the organization. Over the years, she has experienced numerous professional successes, but one that stands out is her instrumental role in streamlining accounts receivable processes, enhancing efficiency, and maintaining strong customer relationships.

When asked about her favorite feature of TLC’s products, Valerie highlights the comprehensive support and service provided to customers, emphasizing TLC’s commitment to always being there when needed.

Throughout her tenure at TLC, Valerie has learned the importance of teamwork in achieving collective goals and ensuring seamless operations. She believes that every team member plays a crucial role in the organization’s success.

Outside of work, Valerie enjoys indulging in hobbies such as going to the movies and shopping, which offer her relaxation and enjoyment. She is an avid reader, particularly fond of love stories, naming Nicholas Sparks’ “The Notebook” as one of her favorites.

Valerie’s advice to TLC’s customers is: “The Library Corporation strives to always be there for our customers, so don’t hesitate to contact us whenever you need assistance.”

TLC appreciates Valerie Gainer’s enduring commitment and positive contributions to the spirit of dedication that defines the organization.

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