Author:Beth Lazarczyk

Somerset County Library System of New Jersey Implements CARL•X

The Library Corporation (TLC) is pleased to announce that the Somerset County Library System of New Jersey (SCLSNJ) has successfully migrated to the fully hosted service model of the CARLX™ ILS. SCLSNJ serves over 188k residents within their 15 member communities and circulates close to 3 million items annually. They are looking forward to working with TLC to strengthen the offerings that they provide to their staff and patrons.

Previously on the Millenium system from Innovative Interfaces, Inc. for close to 15 years, SCLSNJ is now enjoying the many benefits of CARL, and are especially excited for the CARLConnect Discovery online catalog. “CARLConnect Discovery will allow our patrons to search for what they want – in any format – easier and more effectively. Plus, the new system utilizes a more pleasing and user-friendly interface. I am most excited for what our new ILS means for eCollection readers. If you are an eBook or eAudiobook reader, downloading your next read will now be only one click away,” said SCLSNJ’s Technical Services Manager Rebecca Sandoval Sloat.

SCLSNJ was also impressed with the highly organized migration process and hands-on support they received throughout the process. County Library Administrator, Brian Auger, shared that TLC truly lived up to their reputation for providing leading edge service. “I’ve been working in public libraries since before most were automated, so I’ve seen quite a few systems come, go and merge. This was by far the smoothest install I’ve ever witnessed. CARLX staff are professional, collaborative, uber-organized and absolutely committed to our success. They do it right! If you’re evaluating a move to CARLX, call us.”

The CARLConnect staff feature set continues to grow with v1.4.4. In this release, the interactions with Item Creation and Maintenance have been enhanced. TLC has also added Staff Security settings for enabling or blocking access to sensitive functions, and options to set default Staff Displays. Users can complete bibliographic record searching from the CARLConnect staff client that offers an advanced search interface and Boolean and shortcut search options, as well.

TLC values the collaborative relationship that has been fostered with SCLSNJ and is eager to help them meet their service level goals and enrich the lives of their community. “Somerset County Library System of New Jersey has been a true partner throughout the migration process and we know that CARLX will exceed their expectations,” shared Annette Harwood Murphy, Co-Founder, President/CEO of TLC. “We welcome them to the TLC family and look forward to a long and successful partnership.”

TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise hardware and software solutions to public, school, academic, and special libraries worldwide. TLC’s SmartTECH offers products for your Makerspace and STEAM programs with a collection of premium brands that provide your library with a single source to meet all your technology needs. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W Va., and has additional offices in Denver, Minnesota, Singapore, and Ontario, Canada. To learn more, visit TLCdelivers.com.

About Somerset County Library System of New Jersey
Somerset County Library System of New Jersey (SCLSNJ) partners with you to connect, to explore, to share and to discover. Together we enrich lives, expand knowledge and strengthen communities. SCLSNJ branches can be found in Bridgewater, Bound Brook, Hillsborough, Manville, North Plainfield, Peapack & Gladstone, Rocky Hill at Mary Jacobs Memorial Library, Somerville, Warren Township, and Watchung. Additionally, there are two SCLSNJ reading stations in Branchburg and Washington Valley. Visit SCLSNJ.org for further information about library services offered at SCLSNJ.

request-demo-button3-11

SF_customer_site

grants1

pdf_files1

[huge_it_share]

0

Updates to TLC’s CARL Product Line Announced

The Library Corporation has announced the availability of their latest round of development for the CARL product line with the release of CARLX™ v9.5.2, CARLConnect v1.4.4, CARLConnect Discovery v3.3.5, and CARL APIs v1.9.1.

With v9.5.2, CARLX has incorporated MARC 21 Updates 19-24 for bibliographic and authority records. Additionally, new CARLX Cascading Holds concepts are being introduced. CARLX Cascading Holds provides consortia and large public library systems with the ability to more effectively manage hold fulfillment for a single library or group of libraries. In developing business logic that intelligently reviews a hierarchy, hold fulfillment can more effectively make use of local library and nearby library collections, before being moved to the system level. To support this work, updates were made to the CARLCataloging, Circulation Service and the CARLX MARCout Service APIs.

Keeping with the SoLoMo (Social, Local, Mobile) movement, TLC is providing Geolocation Services for CARLConnect Discovery Mobile with v3.3.5. Using the device location, if allowed by the user, the mobile interface will calculate distances to library locations and provide users with the nearest proximity when viewing Locations and Copies. Additionally, new RDA filtering options were added to CARLConnect Discovery to improve the user search experience, based on the new MARC RDA standards, including support for elements exclusive to those using TLC’s RDAExpress™.

The CARLConnect staff feature set continues to grow with v1.4.4. In this release, the interactions with Item Creation and Maintenance have been enhanced. TLC has also added Staff Security settings for enabling or blocking access to sensitive functions, and options to set default Staff Displays. Users can complete bibliographic record searching from the CARLConnect staff client that offers an advanced search interface and Boolean and shortcut search options, as well.

TLC is also pleased to announce the beta release of Self CheckConnect! It is the first self check system designed specifically for your library’s youngest users. Integrated into the CARLConnect product line, children and students aged K-12 will enjoy a playful, independent interface for checking out library materials, with options to override a check out limit, if an item has recently been returned.

TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise hardware and software solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W Va., and has additional offices in Denver, Minnesota, Singapore, and Ontario, Canada.

request-demo-button3-11

SF_customer_site

grants1

pdf_files1

[huge_it_share]

0

The Library Network Selects CARL

The Library Corporation (TLC) is pleased to announce that The Library Network (TLN), serving 75 libraries in Southeast Michigan, has selected CARLX™ as their next integrated library system. Key to TLN’s selection of TLC are the company’s strong development partnerships, intuitive online public access catalog, and CARL’s close-knit customer base.

TLC truly views its customers as partners and routinely collaborates with libraries to support their service level goals. TLN is especially looking forward to working closely with TLC and other CARL library partners in the project incubation and implementation of the IFLA Library Reference Model, formerly known as the Functional Requirements for Bibliographic Records (FRBR). The support of this entity-relationship model for bibliographic records will remove a longstanding pain point in the library community by grouping various formats and editions of these records together and linking them for cataloging and public display, thereby creating a more useful and efficient search experience for library users.

TLC’s collaborative customer base and approach to customer service were important factors in TLN’s decision to implement CARLX. Serving some of the largest and busiest library systems, TLC understands the significance of building a trusting and supportive environment with their customer base. TLN will benefit from a CARL product staff that is comprised of a number of librarians who are uniquely qualified to support them and who understand the varied needs of the library industry. Additionally, TLC’s goal of showcasing each of its libraries strengths, as opposed to providing a one size fits all solution, is appealing to TLN. They are a perfect fit for the forward thinking CARL library community that also calls TLC home. “After evaluating the market, TLN stakeholders unanimously agreed that CARL emerged at the top of the list for our new integrated library system,” shared Jim Peltz, Director of The Library Network. “Their focus on the CARLConnect Discovery online catalog and their commitment to enhancing the user experience will benefit our patrons and staff in exciting new ways. We look forward to this partnership and to joining the TLC family.”

request-demo-button3-11

SF_customer_site

grants1

pdf_files1

[huge_it_share]

18

TLC Releases Updates to the CARL Product Line

The Library Corporation has announced the availability of their latest round of development for the CARL product line with the release of CARLX™ v9.5.1, CARLConnect v1.4.3, CARLConnect Discovery v3.3, and CARL APIs v1.9.

TLC maintains its longstanding tradition of being the library platform of choice for local development partnerships and product enhancements through CARLX. Version 9.5.1 offers expanded integration options for CARLX consortia customers and other libraries that use Branch Grouping for their library material acquisitions. This streamlines the electronic ordering process and expands capabilities between TLC and their third party vendor partners for meeting library needs. Updates were also made to create additional staff user security settings that allow ILS administrators even greater flexibility for rolling out features and providing the appropriate access to library staff.

TLC continues to build and improve upon its full featured API offerings as part of the core CARL product line. These APIs are employed for its own in-house ILS development as well, and significant work was completed in v1.9 and CARLConnect v1.4.3 to further enrich the staff user experience. To that end, new
API options were developed to support full Item Maintenance and they are now available to provide new interactions within the web-based staff interface. These features include new APIs to support item lookup, item creation, item edit and item information, as well as details regarding items that are in a particular status.
This development also ties in with TLC’s new SMART PAC functionality, which provides a sophisticated bibliographic search interface for staff users, allowing them to search and select back records for item maintenance and cataloging directly within the CARLConnect staff module.

CARLConnect Discovery Mobile offers services that go beyond basic search and access. In v3.3 development was completed to provide more personalization options for users with the addition of enhanced search result filtering that was built with self-service in mind.

TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise hardware and software solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women Owned Small Business Federal Contracting Program. TLC is based in Inwood, W.Va., and has additional offices in Denver, Minnesota, Singapore, and Ontario, Canada.

request-demo-button3-11

SF_customer_site

grants1

pdf_files1

[huge_it_share]

0

Nashville Public Library and Metro Nashville Public Schools Implement CARL•X

The Library Corporation (TLC) is pleased to announce that the Nashville Public Library System (NPL) and Metro Nashville Public Schools are now live on a joint CARLX® integrated library system. NPL migrated from Millennium by Innovative Interfaces Inc., while the Metro Nashville Schools moved to CARLX from TLC’s LibrarySolution for Schools®.

Key to the decision to bring both systems onto CARLX was the need to truly consolidate the award winning Limitless Libraries partnership that began in 2009. Limitless Libraries is a cooperative program of NPL and Metro Nashville Schools with the goal of improving school libraries, fostering resource sharing between the two institutions, and improving student access to learning materials. Sharing a single ILS removes barriers to access and provides greater ease of use for the partnership. CARLX was the best choice to simplify the management of library user accounts, as well as streamline circulation processes. Kent Oliver, NPL’s Library Director, agrees. “Nashville Public Library’s implementation of CARLX will enable us to better serve all of our patrons, including students who borrow our materials from their school libraries through our Limitless Libraries partnership with Metro Nashville Schools. CARLX provides greater operational connectivity between our library and Nashville’s school libraries. That means school librarians can assist students with borrowing and circulation more easily and have more time – once spent on administrative tasks – to spend with students.”

In addition to combining automation systems to support Limitless Libraries, TLC’s commitment to mobility was a significant factor in the selection of CARL. In fact, the Metro Nashville Schools will exclusively use the modern, intuitive CARLConnect web-based product line at its 128 schools for staff and self-service interactions with the CARL ILS, further increasing efficiencies.

As the recent recipient of the 2017 Gale/Library Journal Library of the Year award, NPL was looking for a system that would partner with them to further identify and fulfill the needs of their diverse communities, and best showcase their vast programs, services and collections. Annette Harwood Murphy, Co-Founder, President/CEO of TLC shared, “TLC has enjoyed a successful collaboration with the Metro Nashville Public Schools for close to 15 years, and we are so honored to continue to work with them and the Nashville Public Library as they move forward on CARLX. NPL and Metro Nashville Schools clearly understand the value of partnership through the celebrated Limitless Libraries and the scope of services they provide to their communities, and that makes them an excellent fit to our CARL family.”

 

0

Somerset County Library System of New Jersey Selects CARL•X

The Somerset County Library System of New Jersey (SCLSNJ) has selected TLC’s CARLX as its next integrated library system after a competitive search of the marketplace and will be taking advantage of the fully hosted service model that TLC provides.

CARL’s modern, intuitive online catalog and powerful staff interfaces are the perfect choice for SCLSNJ, which circulate close to 3 million items to over 1.5 million annual visitors. Lynn Hoffman, SCLSNJ’s Director of Operations elaborated. “In addition to providing our users with the pleasant, easy-to-use CARL•Connect Discovery online catalog, that we know they will love, we’re also looking forward to working with TLC and the CARL team on exploring new ways to build on the foundation of our ILS. SCLSNJ staff have a history of working with our existing technology tools to create new products and solutions that help our user community, and between the robust CARLX API suite and TLC’s commitment to development, we know this will be a great fit for the Library.”

Indeed, CARLX is a true open system and TLC continues to be the library platform of choice for local development partnerships and product enhancements through its CARL product line. “Somerset County Library System of New Jersey strives to provide innovative user-driven services to its communities, and we are so pleased that they have selected TLC to help them achieve their mission to connect, to explore, to share and to discover,” shared Paul Leppert, TLC Denver’s VP & Managing Director. “We pride ourselves on a flexible development process and we work closely with our customers to create leading edge technologies that will set them apart. We look forward to embarking on this new partnership with SCLSNJ and working together for years to come.”

About Somerset County Library System of New Jersey
Somerset County Library System of New Jersey (SCLSNJ) partners with you to connect, to explore, to share and to discover. Together we enrich lives, expand knowledge and strengthen communities. SCLSNJ branches can be found in Bridgewater, Bound Brook, Hillsborough, Manville, North Plainfield, Peapack & Gladstone, Rocky Hill at Mary Jacobs Memorial Library, Somerville, Warren Township, and Watchung. Additionally, there are two SCLSNJ reading stations in Branchburg and Washington Valley. Visit SCLSNJ.org for further information about library services offered at SCLSNJ.

TLC has operated continuously and under the same ownership since 1974, providing premier automation and cataloging services to more than 4,500 public, school, academic, and special libraries worldwide. The company is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women Owned Small Business Federal Contracting Program. TLC is based in Inwood, W.Va., and has additional offices in Denver, Minnesota, Singapore, and Ontario, Canada. To learn more, visit TLCdelivers.com.

[huge_it_share]

0

Monroe County Library System Selects TLC’s CARL ILS after Competitive Search

Monroe County Library System Selects TLC’s CARL ILS after Competitive Search

The Library Corporation (TLC) is pleased to announce that the Monroe County Library System (MCLS) in Rochester, NY has chosen to continue their partnership with TLC by selecting the CARL integrated library system. With this decision, MCLS will remain a valued member of the TLC family that includes thousands of other libraries worldwide using their premium services.

“The Monroe County Library System has come to rely on TLC to provide excellent service and innovative product development over the course of our relationship. We elected to examine the ILS marketplace in 2015-16 to see if we were missing anything. While we appreciated the time and effort all of the ILS vendors put into sharing their products, it was clear by the end of the process that TLC continues to be the best fit for MCLS. We look forward to working with TLC to better serve our customers through innovative and responsive products,” said Patricia Uttaro, Director of MCLS and the Rochester Public Library.

During the ILS selection process, MCLS was impressed with TLC’s continued commitment to improve and enhance both the library user and staff experience by taking the time to listen to their needs and provide unique solutions through their highly successful partnership model for developing new features and services, as well as third party integration opportunities. To that end, MCLS has been a key player in the advancement of the CARLConnect product line that was designed with a focus on mobility and ease of use both inside and outside the library. Their focus on roving reference and outreach, as well as patron driven services, was essential to TLC’s development process and proved to be one of many successful collaborations between MCLS and TLC.

“We take our library relationships very seriously,” shared Paul Leppert, VP & Managing Director of Denver Operations. “Our goal is to help our libraries best showcase their collections and provide them with a flexible and configurable system that will adapt to their library and community needs for years to come. Our partnership with MCLS has been a success story for over 20 years, and we are proud to look toward the future together.”

[huge_it_share]

0

TLC Announces Compatibility of CARL•X with mk Solutions

TLC Announces Compatibility of CARL•X with mk Solutions

The Library Corporation (TLC) is pleased to announce full compatibility between CARLX and mk Solutions’ self-check products with integrated payment offerings including cash, card, and NFC payment. Sharing a philosophy that aims to bring an enhanced personalized experience to the library marketplace helped drive this successful collaboration.

The first CARL library to take advantage of this partnership is the Metropolitan Library System
(MLS) in Oklahoma City. They have been pleased with the ease of use that the self-check machines and CARLX integration has provided their community and staff. “Our library users have been happy with the clean, web based interface and the optional screen layouts that are available and our staff appreciates the strong reporting tools of the mk Solutions product. The integration with the CARL ILS has been incredibly successful. We value the relationship we have built with TLC and the streamlined third party integration projects we have come to expect from them,” shared Anne Fischer, Deputy Executive Director of Technology with the Metropolitan Library System.

In their search for an updated self-check system, MLS was seeking to work with a company that not only provided an easy to use interface, but they were also looking for a company who provides the same level of unparalleled support that they receive from TLC. TLC prides itself on delivering outstanding levels of customer service and collaborating with mk Solutions to bring best of breed solutions to their customer base was a natural fit.

About mk Solutions
mk Solutions, headquartered in York, Pennsylvania, is a leading manufacturer of self-service check-in and check-out stations, security systems, return and sorting solutions and library dispensing machines. mk develops, manufactures and installs complete RFID and AMH systems for libraries across the globe. For more information regarding mk Solutions, please visit them at www.mk-solutions.com.

0

TLC’s CARL•X Now Integrated with Marmot Library Network’s Pika Discovery Layer

TLC’s CARL•X Now Integrated with Marmot Library Network’s Pika Discovery Layer

The Library Corporation and Marmot Library Network are pleased to announce the full integration of the CARLX ILS with the Pika discovery layer. The partnership began in support of the groundbreaking Limitless Libraries program of the Nashville Public Library (NPL) and Metro Nashville Public Schools (MNPS) as both organizations plan to migrate to the CARLX integrated library system in the coming months. Limitless Libraries is a cooperative program between NPL and MNPS with the goal of improving school libraries, fostering resource sharing between the two institutions, and improving student access to learning materials.

Over the years, CARLX customers have enjoyed full API coverage, and this collaboration was no exception. The integration of CARLX and the Pika discovery layer will help to streamline resource sharing between the two organizations by leveraging CARL API’s for Data Synchronization of bibliographic and item information and Patron Authentication/Information. Mark Noble, Research & Development Manager at the Marmot Library Network elaborated, “We have enjoyed partnering with TLC on the integration with CARLX and Pika. The CARLX team was very responsive to our needs and made it easy to integrate. The APIs were well documented and worked as expected. We’re looking forward to continuing our relationship with the CARLX team as our customers request additional functionality from the Pika/CARLX integration.”

Pika was created to address the needs of the library community by solving several common usability pain points, providing an intuitive experience that library users have come to expect and deserve. By grouping all formats of a work together, library users can serendipitously discover titles to read next. This feature, along with the fact that the functionality works on any size device with responsive design, aligns perfectly with TLC’s vision to meet the needs of a growing always on, always in touch population. Lorrie Pacheco Butler, Director of Product Strategy for the CARL product line shared, “It has been a pleasure working closely with Marmot Library Network to help deliver leading technologies and innovation to our customer base. These successful partnerships continue to strengthen our core product and strengthen our relationships within the larger library community.”

About Marmot Library Network
Marmot Library Network hosts an integrated library system, maintains a union catalog of 1.8 million works, and provides related IT services to 27 public, academic, and school libraries across Colorado. Marmot also develops and supports the Pika Discovery Layer for Marmot members and 8 “Discovery Partners” across the United States. Visit http://www.marmot.org/pika-discovery/about-pika.

0

TLC’s CARL•Connect Receives Gold in 2017 Modern Library Awards from LibraryWorks

TLC’s CARL•Connect Receives Gold in 2017 Modern Library Awards from LibraryWorks

The Library Corporation is pleased to announce that CARLConnect has received a gold award in LibraryWorks’ third annual Modern Library Awards (MLA’s) for its Mobile Discovery platform. Setting itself apart with its ability to connect users with library services and engage with the social-local-mobile (SoLoMo) movement, CARLConnect Discovery Mobile meets the needs of a growing “always on, always in touch” population. Released in 2016, CARLConnect Discovery Mobile was designed with a sleek, responsive platform that dynamically directs users to a mobile version of the online catalog on any smartphone. It also provides a host of preeminent features that allow for a more local and personalized experience. Some of these include geolocation services, opt-in and notification, mobile app offerings, personalized reading recommendations, and access to a Digital Library Card.

The MLA’s were created to recognize the top products and services in the library industry in a truly unbiased format. Products and services were submitted in the fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 800,000 librarians at public, K-12, academic and special libraries. Only customers with experience with these products and services in their libraries were permitted to judge them, resulting in a truly unbiased score. Each judge scored CARLConnect Discovery Mobile on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service etc.

“We are thrilled that our library customers’ experience with the CARLConnect Discovery Mobile platform has allowed them to provide their end users with features that they have come to depend on in their mobile lives. We thank our customers and LibraryWorks for honoring TLC with a gold Modern Library Award and we look forward to continuing with this momentum,” shared Paul Leppert, Managing Vice President of TLC’s Denver Office.

Jenny Newman, publisher and MLA program manager said, “TLC has been known for bringing leading-edge technologies to the industry since their company began over 40 years ago. It’s no surprise that  CARLConnect Discovery Mobile scored so well.”

About The Library Corporation
TLC is certified by the Women’s Business Enterprise National Council and the WBENC-administered U.S. Small Business Administration’s Women Owned Small Business Federal Contracting Program. The company provides automation and cataloging solutions to more than 4,500 libraries worldwide. TLC is based in Inwood, W.Va., and has additional offices in Denver, Singapore, London, and Ontario, Canada.
About LibraryWorks
LibraryWorks helps administrators to make informed decisions about library technology, automation and software, collection development and management, facilities and furnishings, staffing, purchasing, and other areas that drive effective strategic planning and day-to-day operations. Our family of resources can enable you to identify best practices, monitor trends, evaluate new products and services, apply for grants and funding, post or find a job, and even enjoy some library humor.
About the Modern Library Awards program
The Modern Library Awards (MLAs) is a review program designed to recognize elite products and services in the market which can help library management personnel enhance the quality-of-experience for the library user and increase the performance of their library systems.

[huge_it_share]

0
Scroll Up