The Library Corporation has added to its impressive list of accomplishments yet again, earning multiple 2021 Modern Library Awards. TLC not only received a Gold Level Award for CARL•Connect Discovery but also the highly distinguished “Service of the Year” Award for TLC•Cloud Services. The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format. Only customers with experience using these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
CARL•Connect Discovery, part of the CARL•X™ library management platform suite, has long been recognized as one of the most patron-friendly, feature-rich discovery layers in the library industry. With an ever-evolving community of patrons, CARL•Connect Discovery has always sought ways to truly innovate to meet the needs of tomorrow’s, not yesterday’s, libraries.
Recently, CARL•Connect Discovery introduced FRBR/Grouped Title Displays into its Desktop and Mobile platforms. FRBR/Grouped Title Displays improves the usefulness of the catalog, alleviates sorting through multiple single results for the same title, and offers a clear view of what editions/formats are owned by the library to create a better searching experience for patrons and staff alike — all through dynamic content updates that can be influenced by library staff.
“[FRBR] just makes it so much easier for patrons to find what they want,” stated Celia Morse of The Library Network in Michigan.
TLC•Cloud Services being designated as “Service of the Year” is an incredible recognition of years of research, planning, and implementation for what has become the very best hosting platform in the library industry. Powered by Oracle Cloud Infrastructure (OCI), TLC•Cloud Services offers:
- High Performance — Combining the elasticity and utility of a commercial cloud with the granular control, security, and predictability of on-premise infrastructure, TLC customers utilizing TLC•Cloud Services expect high-performance and low latency.
- Security — TLC•Cloud Services incorporates integrated security services to protect data and control access using security-first design principles, including isolated network virtualization and pristine physical host deployment. This provides superior customer isolation compared to earlier public cloud designs plus reduced risk from advanced persistent threats.
- Reliability — TLC•Cloud Services boasts a target service uptime of 99.95%, benefiting from the high availability and redundancy capabilities of the Oracle Cloud Platform, Oracle Database Backup Service, and Oracle Cloud Infrastructure Object Storage Classic to provide the utmost reliability in the industry.
- Scalability — TLC•Cloud Services is built upon a deep and broad platform of cloud services which enables TLC to design and build applications in a scalable, secure, highly available, fault-tolerant, and high-performance environment.
“Much like our customers and libraries across the globe, TLC faced a challenging 2020 head-on,” stated TLC founder and CEO Annette Murphy. “Instead of downsizing and taking an approach of ‘waiting out the storm,’ we continued to innovate and provide the very best service and support to our customers. To begin 2021 with this announcement is a wonderful way to start a new year and maintain a momentum of innovation as we head into a brighter future.”
To learn about TLC•Cloud Services visit TLCdelivers.com/TLC-Cloud-Services
To learn about CARL•Connect Discovery visit TLCdelivers.com/Carl-Connect-Discovery/
About the Modern Library Awards program
The Modern Library Awards (MLAs) is a review program designed to recognize elite products and services in the market which can help library management personnel enhance the quality-of-experience for the library user and increase the performance of their library systems.
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About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Denver, Minnesota, and Singapore.