Author:Lis Greiner

October 6, 2023 In Press Releases, schools

TLC Toasts to 50 Years at AASL 2023 – Booth #623

The Library Corporation (TLC) invites attendees of AASL 2023 to visit Booth #623 for a sparkling cider toast in honor of the company’s 50th anniversary. The annual American Association of School Librarians conference will take place October 19-21, 2023 in Tampa, Florida. In addition to this milestone commemoration, TLC will showcase their industry-leading district report options and Chromebook-ready library app. Library Superhero t-shirts will also be given away at the booth while supplies last.

Beyond its rich history of providing advanced library solutions since 1974, TLC pioneered the first centralized school library solution in the early 2000s. District administrators can run single reports across all school branches to analyze collections, circulation, borrowers, and more. More recently, TLC has launched Report Dashboards to make enterprise-level data analysis available at a glance.

Attendees are encouraged to join us for a sparkling cider toast on opening night to see how much TLC has influenced library technology in the last 50 years and remains a strong option for the school libraries of today, tomorrow, and beyond.

Booth Schedule

  • Thursday, October 19, 2023 • 5:00p – 7:00p ET
    • Sparkling Cider Toast & Refreshments
  • Friday, October 20, 2023 • 9:00a – 4:30p ET
    • Superhero T-Shirt Giveaway at 9:00a and 2:00p
  • Saturday, October 21, 2023 • 9:00a – 1:00p ET

To schedule a demo, please contact sales@TLCdelivers.com or visit TLC at Booth #623.

About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.

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October 6, 2023 In CARL, LibrarySolution, Press Releases

TLC Celebrates 50 Years in Libraries!

Founded in 1974, The Library Corporation (TLC) is thrilled to be celebrating 50 years in business in 2024! TLC has remained a beacon of excellence in library technology since it was founded by the family that still owns and operates the company today. To mark this monumental milestone and honor the library professionals who contributed through the years, TLC will host multiple celebrations throughout the year.

As a woman-owned, privately held company, TLC has remained true to its values of providing cutting-edge solutions, while upholding patron privacy and integrity. Being privately held ensures that TLC’s focus is always on the needs of libraries and the communities they serve.

“We are excited to share this significant moment with you and express our gratitude for your continued support,” conveyed Annette Murphy, CEO and founder. “Thank you for being a part of TLC’s success story for 50 excellent years in the industry, and for many more to come.”

The year-long celebration starts early with a sparkling cider toast at the 2023 American Association of School Librarians (AASL) conference later this month, and will continue through 2024.

Between multiple festivities, exciting promotions and giveaways, a virtual museum, and more, library professionals are invited to join the journey through TLC’s rich history of stability, excellence, and unparalleled support. The celebration of 50 years in libraries will reflect on technological milestones, the family with a vision to support libraries, and the promising future ahead.

To view highlights of TLC’s illustrious history, please visit TLCdelivers.com/who-we-are, and contact info@TLCdelivers.com for more information.

About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.

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October 5, 2023 In CARL, Press Releases

Latest CARL•Solution Release Introduces Much-Anticipated Features

The Library Corporation (TLC) is pleased to announce the latest release of the CARL•Solution integrated library system. Based directly on their feedback, customers will enjoy a redesigned interface in CARL•Connect Staff, new Holds Management functionality, and the addition of PayPal as an eCommerce option for CARL•Connect Discovery Desktop and Mobile. Development also focused on updates to existing functionality and emerging needs and priorities.

Library staff will notice a newly redesigned interface for CARL•Connect Staff Items. After gathering feedback from customers about the previous format, TLC developers worked to introduce the intuitive grid view that has become a standard of CARL•Solution. The page now allows users with the appropriate permissions the ability to access the “add an item” page with one simple click of a button. Holds counts and statistical information at the bibliographic and item level are available in an easy-to-read view at the top. 

“We are building CARL•Connect to be a comprehensive solution,” shared Ebony Pacheco-Hoos, Director of Product Management, Publics. “Feedback from our customers is critical as we refactor the web-based experience.”

The release introduces Holds Management functionality into CARL•Connect, an adaption from the previously available CARL•X windows-based features. The Holds grid allows staff to work with items on the Hold Shelf or In Transit to their branch. Staff can see a large amount of data within the grid, and work directly with specific items. TLC has added the ability to Cancel a Hold or to Clear an Expired hold from this title-level interface, with additional actions planned for future releases. In addition, the Claim Returned functionality can now be accessed in the User Overview Interactions. This permissions-based functionality allows staff to select Claim Returned from the Checkouts tab of User Overview, and select one or more branches to complete the claim.

Accessibility remains a top consideration when features are moved from CARL•X to CARL•Connect. “As we develop, we evaluate WCAG-friendly design on all of our new pages, and re-evaluate on any pages that we update,” stated Jessica Seybold, CARL•Solution Product Owner and UX designer.

This release unrolls PayPal as an additional eCommerce option for CARL•Connect Discovery Desktop and Mobile. PayPal implementation offers users a PayPal button directly from the My Account Fines page. Since eCommerce remains a local configuration-based setting, libraries can choose one eCommerce option per configuration; it is possible to use a combination of multiple eCommerce options such as PayPal and Authorize.Net within a library system, on a configuration basis.

Other features in this release further support TLC’s security-first design principles, providing a secure client connection without the need for a VPN tunnel. Development also included updated server thread handling which will improve behind-the-scenes processes for SIP2, authority changes, and global updates. Additionally, the Google Analytics integration was updated to reference the latest code.

The latest release of CARL•Solution includes CARL•X version 9.7.3, CARL•Connect Staff version 1.6.9, CARL•Connect Discovery version 3.6.7, and CARL•APIs version 2.0.3.

To see CARL•Solution for yourself, please contact us at sales@TLCdelivers.com.

About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.

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October 5, 2023 In Press Releases, Uncategorized

Pickens County Library System Makes the Switch to TLC

Pickens County Library System (PCLS) now has better reporting, collection curation, and staff operations after switching to the Library•Solution integrated library system (ILS) from The Library Corporation (TLC). Over the summer, TLC completed migration services for the four-site South Carolina library system from the SirsiDynix Horizon ILS.

“We chose TLC for ease of use and better/easier access to reports,” shared Jennifer Bryan, Public Relations/Media Specialist for PCLS. “We are also looking forward to being more efficient in our day-to-day operations.”

When selecting TLC as its new vendor, PCLS was very impressed with the reporting capabilities offered in Library•Solution. Bryan remarked that while patrons might not immediately notice changes to the ILS, “behind-the-scenes processes will be improved resulting in a better library experience. For instance, expanded access to reporting will allow for more finite details to be considered in collection development decisions, resulting in a better-curated collection for the community.”

The migration from their previous vendor to TLC went smoothly, with Bryan commenting, “The best part of the process has been the training and support that TLC staff have provided. They have walked us through every step and been available for questions. Their trainer spent three days on-site with us during the launch to train staff and help answer questions.” As a result, the library feels confident and pleased that they made the switch to TLC. 

“We are thrilled to welcome Pickens County Library System to the TLC family,” said Annette Murphy, TLC CEO. “The library will surely benefit from our extensive reporting power and data analytics.”

Pickens County Library System is located along the northern border of South Carolina and provides access to over 234,000 titles, with more than 700,000 circulations annually. 

View the library’s catalog at pickens.tlcdelivers.com. For more information on streamlined library services with Library•Solution, contact sales@tlcdelivers.com.

About The Library Corporation

TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.

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