The Next Generation of CARL
CARL•Connect Staff is a modern web-based client that combines the dependability you have come to expect from TLC, with a beautiful and flexible feature set that was built to take your library into the future.
Dare to envision an intuitive ILS that serves you behind the desk, out in the community, and everywhere in between, designed with a powerful, user-focused web foundation that includes:
- Responsive Design
- Bluetooth Integration
- Touchscreen Readiness
- Dynamic, Multilingual Interface
- Online Context Specific Help
- Configurable Interface
- Tablet Ready for Android and iOS
Build Stronger Connections
A contemporary spin on customer service, that will empower interactions with your users and re-envision workflows through a fresh, modern lens.
- Advanced patron searching and duplicate checking
- Paperless Patron Registration
- Digital Library Card
- Email, text or print receipts
- Real-time Mobile Hold Processing
- Patron Account Merging
- Dynamic List Creation for Staff Searching
- Fill List
- Staff Preferences/Settings
- Patron Photo Capture & Display
- Signature Capture & Storage
- And So Much More
Work Smarter
Thoughtfully planned tools developed to streamline your daily work. Providing the latest efficiencies for materials management and user services that will evolve your ILS expectations. Here is a sample:
- Improved Item Maintenance offers new ways to interact with your items and bibliographic records. Some highlights include: intuitive item editing, creation and notes management; well-defined messaging to identify eContent; and a clear indication of what items are suppressed from public view, and why.
. - Sophisticated Smart PAC and Smart Pages search interface for staff users allows you to search and select back records for item maintenance directly within CARL•Connect Staff, and review patron activity using an interface that is familiar to them.
. - Groundbreaking CARL•Connect Reports Concierge service transforms the way that metric driven libraries gather and analyze data. Receive timely query assistance directly from TLC’s very own subject matter experts.
With web-based modules being developed for Cataloging and Acquisitions.
Reach out for a demo of CARL•Connect and to see what else is coming soon!
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Thank you for creating the space to help us feel like we are heard and for ensuring the various lines of communication are open (and inviting) for the CARL•X customer libraries."- The kinds of communication channels that are available between us as customers — with you, with other customers, with the product owners — that's something that not every vendor is going to be able to do."
[FRBR] just makes it so much easier for patrons to find what they want."- CARL•Connect Discovery is definitely heads and shoulders better than most of the catalogs or discovery layers that come pre-packaged with an ILS."
- The relationship between clients and vendors is critical. The fact that I can reach out and interact with all levels at TLC is, to me, their biggest strength. That relationship is what sets TLC apart."
- It's the interpersonal relationship that I really love. It's the accessibility and flexibility. That really makes the difference for me."
- By having access to APIs, we created an ad hoc Circ client for our Limitless Libraries circulation team, streamlining their workflow."
- CARL customers are a community. And I know that's the corniest quote in the world, but that is part of what you're buying into when you buy into the CARL software."
- TLC has the next-generation ILS: CARL•Connect."
- CARL•X is a solid dependable ILS, it's up all the time. It's solid, dependable. It's there. It works."
- We had power out to multiple of our libraries one day. One branch decided to open anyway, and they used their personal cell phones to get onto CARL•Connect and check out materials to their customers."
- We continue to find that the customer service CARL provides is top-notch. We've been very pleased and continue to be pleased with the responsive customer service we receive."
- Ad hoc Reports has allowed us to do all kinds of nifty workflow efficiency smoothing things, to be able to pull data on demand and do what we need to with it."
- We can tell that TLC cares about libraries. The [communications] illustrate how interested the staff and the company are about each library they serve."
