More than a million people in the East Bay region of California call Contra Costa County home, and the region is fortunate enough to be served by one of the premier library systems in the nation. Founded in 1913, Contra Costa County Library includes 26 community branches that share more than 7 million titles each year with a growing number of cardholders. Beyond traditional library services, CCCL’s steadfast commitment to the community is evident in its myriad outreach and education programs, including the Project Second Chance adult literacy program that has helped more than 4,000 people improve their reading and writing skills since its inception in 1984, and their award winning LiveChat eGovernment customer relations management program that helps citizens quickly navigate county government services online. DiscoverAndGo.org is a nationally recognized museum pass program developed by Contra Costa County Library that provides California library cardholders with free and discounted tickets to local museums and cultural institutions.
An operation this impressive needs robust automation, so Contra Costa County Library relies on The Library Corporation’s CARL•X integrated library system to manage its vast collection of traditional and digital titles. CARL•X allows borrowers to take full advantage of CCCL’s offerings, whether they are checking out the latest bestseller in a library branch or downloading an e-book at home on a portable tablet.
TLC salutes Contra Costa County Library and is proud to support its service mission with the CARL•X automation system.