Spotlights

Employee Spotlight: Brian Crosen, Senior Engineer

In honor of TLC’s 50th Anniversary, we are highlighting our employees that have dedicated their time and talents to the success of our libraries. 

Today’s spotlight features Brian Crosen, a Senior Engineer who has been at TLC for 26 years. Brian’s journey at TLC began as a Developer, and he has since progressed to the role of Senior Engineer, playing an integral role in the company’s progression of products and services.

Brian’s favorite aspect of his job is the opportunity to upgrade TLC’s products continually. “Improving security and taking advantage of newer technologies is incredibly rewarding,” Brian shares. His dedication to enhancing TLC’s offerings reflects his commitment to providing customers with the best possible solutions. For Brian, joining TLC was an opportunity to pursue his passion close to home. “Starting out early in my career, TLC was one of the few locally hiring companies where I could find a position in my field without having to drive a long distance into the city,” he explains.

One of Brian’s proudest accomplishments is his role in developing Online Selection & Acquisitions (OSA). “I’m the original author of most of the code for this product,” Brian explains. “OSA has been serving our customers virtually non-stop since the year 2000, and we continue to improve on it to make it stronger and more secure over time.”

With a variety of features to choose from, Brian highlights the Inventory component as a personal favorite. “I was heavily involved in developing it,” he says, emphasizing his hands-on contribution to its creation. Through his years at TLC, Brian has learned invaluable lessons. “Don’t rush things,” he advises. “Take the time needed to plan designs, communicate effectively, write clean code, and test thoroughly. This saves everyone more time in the long run.”

Outside of work, Brian enjoys a diverse range of hobbies. “Playing Xbox games, repairing things that break, and spending time with family,” he shares, offering a glimpse into his life outside the office. Brian’s favorite genre is science fiction, reflecting his fascination with imaginative storytelling and futuristic concepts.

Brian’s advice to TLC’s customers is: “If you have ideas for improvements or enhancements, don’t keep them to yourself. Contact TLC and tell us! We’re always improving, and your ideas are a large part of what makes those improvements happen.”

The Library Corporation celebrates Brian Crosen for his unwavering dedication, his innovative spirit, and his commitment to the company’s shared vision. His contributions have been instrumental in shaping TLC’s success.

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Employee Spotlight: Valerie Gainer, Accounts Receivable Analyst

In honor of TLC’s 50th Anniversary, we are highlighting our employees that have dedicated their time and talents to the success of our libraries. 

Valerie Gainer has been a part of The Library Corporation (TLC) family for over three decades, bringing dedication and expertise to her role as an Accounts Receivable Analyst. Her journey with TLC began 32 years ago, starting in the Order Entry department, where she quickly displayed her knack for customer service and attention to detail.

Currently, Valerie holds the position of Accounts Receivable Analyst, a role she has excelled in due to her strong work ethic and interpersonal skills. One of Valerie’s favorite aspects of her job is the opportunity to collaborate closely with customers and co-workers, fostering relationships and ensuring smooth operations.

Valerie was drawn to TLC because of its family-oriented environment, which resonated with her values and made her feel at home within the organization. Over the years, she has experienced numerous professional successes, but one that stands out is her instrumental role in streamlining accounts receivable processes, enhancing efficiency, and maintaining strong customer relationships.

When asked about her favorite feature of TLC’s products, Valerie highlights the comprehensive support and service provided to customers, emphasizing TLC’s commitment to always being there when needed.

Throughout her tenure at TLC, Valerie has learned the importance of teamwork in achieving collective goals and ensuring seamless operations. She believes that every team member plays a crucial role in the organization’s success.

Outside of work, Valerie enjoys indulging in hobbies such as going to the movies and shopping, which offer her relaxation and enjoyment. She is an avid reader, particularly fond of love stories, naming Nicholas Sparks’ “The Notebook” as one of her favorites.

Valerie’s advice to TLC’s customers is: “The Library Corporation strives to always be there for our customers, so don’t hesitate to contact us whenever you need assistance.”

TLC appreciates Valerie Gainer’s enduring commitment and positive contributions to the spirit of dedication that defines the organization.

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Employee Spotlight: Calvin Whittington, Director of Finance

In honor of TLC’s 50th Anniversary, we are highlighting our employees that have dedicated their time and talents to the success of our libraries. 

As the Director of Finance of The Library Corporation (TLC), Calvin Whittington has spent an impressive 37 years shaping the financial landscape of TLC. 

Calvin joined the company as a Controller. Over the years, his responsibilities expanded, leading him to his current role as Director of Finance. When asked about his favorite aspect of working at TLC, Calvin responded, “The people.” It’s clear his passion for his job is deeply intertwined with the relationships he’s cultivated over nearly four decades. Additionally, when asked about his favorite product feature, Calvin didn’t hesitate to mention, “We do what it takes to make Librarians happy.” 

Reflecting on his career, Calvin recounts the reason he decided to join the staff at TLC. “I was inspired by the owners,” he shares. This sentiment underscores the importance of leadership and vision in fostering a workplace culture where employees feel valued and motivated. 

Outside of his professional life, Calvin enjoys hitting the greens. Golf serves as a beloved hobby, offering a chance to unwind and recharge.

Calvin Whittington’s journey at The Library Corporation exemplifies the rewards of dedication, passion, and a people-first approach to business. Calvin’s impact at TLC extends far beyond the balance sheets, leaving a lasting mark on both the company and the communities it serves.

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50th Anniversary Spotlight: Annette H. Murphy

Celebrating 50 Years of TLC: An Ode to our Co-founder, Annette H. Murphy

As we look back on the last 50 years of The Library Corporation, it’s only natural to reflect on the visionary behind it all: Annette H. Murphy. Her unwavering dedication, pioneering spirit, and profound love for libraries have left an indelible mark on not only TLC, but the entire library profession.

In an era where change is the only constant, TLC has stood steadfast in its commitment to libraries. From its inception in 1974, the company’s mission has been clear: to provide unparalleled services and products tailored exclusively for the library community. This dedication to libraries remains the top priority, even as the world around us evolves.

Central to TLC’s ethos is its emphasis on superior customer service. Mrs. Murphy’s vision of fostering a familial atmosphere within the company has ensured that TLC remains more than just a vendor; it’s a trusted partner. Libraries know they can rely on TLC for both cutting-edge technology and for the unwavering support of a dedicated team.

Over the past five decades, TLC has been at the forefront of library innovation, constantly adapting to emerging trends and technologies. From pioneering the use of CD-ROMs for record searching to offering the first online public access catalog (PAC), TLC has consistently pushed the boundaries to empower libraries and the communities they serve.

When asked about her proudest moments, Mrs. Murphy’s response reflects the breadth of TLC’s contributions to the library profession. The company began its tenure in the industry with milestones like MARCfiche and BiblioFile, and progressed to the revolutionary integrated library systems (ILS) and online PAC. Each product represents the transformative leap forward for libraries worldwide.

TLC has embarked on a year-long celebration of its achievements, marked by sparkling cider toasts, the launch of a new online merchandise store, a reception at PLA, and a variety of events that serve as a testament to TLC’s enduring commitment to its employees, customers, and the broader library community. Yet, it’s clear that Mrs. Murphy’s vision extends far beyond just the festivities. 

Looking ahead to the next 50 years, Mrs. Murphy’s boundless ambition and belief in the power of imagination offer a glimpse into what the future may hold. Her prediction: “What you will see in the next 50 years depends on whether or not we listen to the dreamers and people with great imaginations.” In a world where the imaginings of far-out dreamers become reality, TLC’s role as a catalyst for change and innovation is more distinct than ever. Annette H. Murphy is a true trailblazer in the world of libraries.

Remaining a change agent is vital to staying ahead of the technology curve. In Mrs. Murphy’s own words: “If you don’t have enough confidence, you let others intimidate you.” TLC remains unintimidated as we celebrate our extraordinary 50-year journey and confidently continue to provide stability, excellence, and unparalleled service. 

Cheers to the next 50 years of innovation, collaboration, and unwavering dedication to libraries everywhere. Happy anniversary, TLC!

About The Library Corporation
TLC has operated continuously under the same ownership since 1974 and employs over 200 people dedicated to delivering enterprise software and hardware solutions to public, school, academic, and special libraries worldwide. TLC’s cumulative products are deployed in more than 1,100 organizations, representing over 5,500 locations in North America and worldwide. TLC is certified by the U.S. General Services Administration, Women’s Business Enterprise National Council, and the Women-Owned Small Business Federal Contracting Program. TLC’s Headquarters is based in Inwood, W.Va., and has additional offices in Colorado, Minnesota, and Singapore.

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